FAQ Page

Yes. Every SwarnSootra piece is handcrafted using 22kt Gold Patra (a thin sheet of actual 22kt gold), making it real gold jewellery—not gold-plated imitation jewellery.

No. Since each piece is crafted using real 22kt gold, the gold and natural Polki diamonds will not fade with time when cared for properly. The pearl and gemstone hangings are strung using premium high-grade alloy wires finished with 22kt gold plating for durability.

To maintain your jewellery:

• Avoid water, perfumes, lotions and sweat
• Store in a dry, airtight jewellery box after every use
• Wipe gently with a soft cloth before storing

With proper care, your SwarnSootra jewellery will retain its beauty for many many years.

Absolutely. We use only premium-grade natural uncut Polki diamonds, carefully selected to preserve the timeless brilliance and elegance of traditional heirloom jewellery.

Our collections feature premium-quality semi-precious gemstones, individually hand-cut for exceptional brilliance and a luxurious finish. Some of our exclusive bridal collections on requests may also incorporate precious gemstones.

Yes. Our jewellery is thoughtfully designed to offer the luxurious look of traditional gold jewellery without the heavy weight. Each piece is crafted using gold with a lightweight wax core rather than solid gold, making it:

• Comfortable for extended wear
• Lightweight and easy to carry
• Ideal for destination weddings
• Perfect for overseas travel without hassles from customs
• Suitable for weddings, festive occasions and celebrations

No. SwarnSootra jewellery is crafted using skin-safe, nickel-free and lead-free materials, making it suitable for most skin types.

Yes. Most SwarnSootra designs can be customised to suit your preferences, including gemstone colours, sizing and selected design elements. Please contact us to discuss your custom requirements.

Yes. Every SwarnSootra piece is accompanied by a certificate of authenticity for the diamonds assuring the quality of craftsmanship and materials used.

Most of our jewellery is custom-made and handcrafted to order, making each piece unique. As every design is crafted using real 22kt Gold Patra, the final price depends on the prevailing gold rate at the time of placing your order. Since gold prices fluctuate regularly, we do not display fixed prices. Once you've selected your preferred design, we will provide you with a personalised quotation based on the current gold rate and any customisation requirements. This ensures complete transparency and the most accurate pricing for your handcrafted SwarnSootra piece.

Yes. We offer worldwide shipping and can deliver to customers across Singapore, Dubai, the USA, Australia and many other countries.

We're happy to assist you 7 days a week.

Our team will be delighted to help you with product enquiries, custom orders and styling advice.