Privacy policy
Privacy Policy for Swarnsootra
Last Updated: 20 NOV 2025
Welcome to Swarnsootra.
Your privacy is extremely important to us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit or make a purchase from our website (“Site”, “we”, “our”, or “us”).
By accessing or using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
a) Personal Information
We may collect the following information when you place an order, fill out a form, or contact us:
Full Name
Email Address
Phone Number
Shipping Address
Billing Address
Payment information (processed securely through third-party payment gateways—we do not store card details)
b) Non-Personal Information
We may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Cookies and similar tracking technologies
2. How We Use Your Information
We use your information for:
Processing and fulfilling your orders
Providing customer support
Sending order confirmations, shipping updates, and service messages
Improving our website, products, and user experience
Marketing communications (only with your consent)
Fraud prevention and security checks
3. Sharing Your Information
We do not sell or rent your personal information.
We may share your details only with:
Payment processors (e.g., Razorpay, PayU, etc.)
Courier and shipping partners
Trusted service providers (website analytics, customer support tools)
Legal authorities, when required by law
All partners are obligated to keep your information secure.
4. Cookies & Tracking Technologies
Our website uses cookies to:
Improve website performance
Remember your preferences
Enable shopping cart functionality
Analyze traffic and behavior
You may disable cookies in your browser settings, but doing so may affect site functionality.
5. Security of Your Information
We use industry-standard security measures to protect your data, including:
SSL encryption
Secure payment gateways
Regular site monitoring
However, no method of online transmission is 100% secure, so we cannot guarantee absolute security.
6. Your Rights
Depending on your location, you may have the right to:
Access the information we store
Request correction or deletion
Withdraw consent for marketing communications
Request a copy of your data
To exercise these rights, contact us at the email below.
7. Children’s Privacy
Swarnsootra does not knowingly collect information from individuals under the age of 13.
8. Third-Party Links
Our website may contain links to third-party sites.
We are not responsible for the privacy practices of those websites.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Changes will be posted on this page with a revised “Last Updated” date.
10. Contact Us
If you have questions about this Privacy Policy or want to request data-related actions, contact us:
Swarnsootra – Customer Support
📧 Email: [Insert Email]
📞 Phone: [Insert Phone Number]
📍 Address: [Insert Address]
If you'd like, I can also write:
✅ Terms & Conditions
✅ Refund & Return Policy
✅ Shipping Policy
Just tell me!